RQM EMAIL APP — Privacy Policy, Google API Limited Use Disclosure, and Terms of Service
Domain: rqmedia.app / rqmedia.co
Support: eric@rqmedia.co
App Name: RQM EMAIL APP
Last Updated: September 08, 2025
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1) PRIVACY POLICY
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1. Overview
RQM EMAIL APP (“we,” “our,” “us”) provides an inbox email management system that connects to your Google Account to help you read, organize, compose, and send email. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using RQM EMAIL APP, you agree to this Privacy Policy.
2. What We Collect
A) Account & Identity Data
• Google user ID, email address, display name, profile image (via Google OAuth scopes: openid, userinfo.email, userinfo.profile).
• Workspace/tenant identifiers (if applicable).
B) Gmail Data (only if you grant permission)
Depending on your selections and the features you use, we may request one or more Gmail API scopes:
• https://www.googleapis.com/auth/userinfo.email
• https://www.googleapis.com/auth/userinfo.profile
• https://www.googleapis.com/auth/gmail.readonly
• https://www.googleapis.com/auth/gmail.compose
• https://www.googleapis.com/auth/gmail.send
If you grant access, we may process:
• Email metadata (e.g., message IDs, thread IDs, labels).
• Email headers and message bodies, including attachments, where required to power user‑facing features (e.g., reading emails, drafting and sending replies, labeling or routing).
• Draft content you create in the app.
• OAuth tokens/refresh tokens to maintain your connection.
C) Technical & Usage Data
• Device/OS/browser info, IP address, timestamps, log data, error events, and app configuration.
• Feature usage events (e.g., “message archived,” “draft created”) to improve reliability and provide support.
3. How We Use Information
We use your information to:
• Authenticate you and maintain your session (including secure storage of OAuth tokens).
• Provide core features: read, search, compose, send, label, and organize emails.
• Provide ancillary features you enable (e.g., automations via n8n, labeling, routing).
• Improve performance, reliability, and user support.
• Comply with law, enforce our Terms, and protect the security of our services.
Google API Services—Limited Use. If you connect Gmail, our use of data obtained via Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements. We only use Gmail data to provide or improve user‑facing features that are prominent in the app; we do not sell the data; we do not use it for advertising; and we do not allow humans to read the data except for security purposes, to comply with law, or when you explicitly consent or ask us to (e.g., support). See Section 7 below (“Google API Limited Use Disclosure”) for details.
4. Sharing
We do not sell your personal information. We share it only with:
• Service Providers (“Processors”) who help us run the app (e.g., cloud hosting, databases, logging). They are bound by confidentiality and data‑protection terms and may only process data on our instructions. Current core infrastructure may include: Google Cloud Platform, Supabase (database & auth), and our managed/self‑hosted workflow tools (e.g., n8n running on infrastructure such as Hetzner/Coolify).
• Your Google Account, per your instructions (e.g., when you send email).
• Authorities, if required by law or to protect rights, safety, or our service.
• A successor entity in a merger, acquisition, or asset sale, subject to this Policy.
We do not transfer Gmail data to third parties except (i) to Processors to provide the service; (ii) with your explicit consent; or (iii) as required by law.
5. Data Retention
• OAuth tokens are stored only as long as needed to maintain your connection and can be revoked by you at any time at https://myaccount.google.com/permissions.
• Operational logs are typically retained for up to 12 months, unless a longer period is required for security, legal, or auditing reasons.
• Email content cached to provide user‑facing features is retained only as necessary to operate those features and is deleted when no longer needed (e.g., on disconnect).
• You may request deletion at any time (see Section 10).
6. Security
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including encryption in transit (TLS) and at rest (where applicable), access controls, least‑privilege practices, and periodic reviews. No system is 100% secure; we encourage you to use strong, unique passwords and enable multi‑factor authentication on your Google Account.
7. Google API LIMITED USE DISCLOSURE
Our use of information received from Gmail APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements:
• Limit Use: We use Gmail data only to provide or improve user‑facing features that are prominent in RQM EMAIL APP.
• No human access to your Gmail data except: (a) when you explicitly permit it; (b) for security (e.g., investigating abuse); (c) to comply with applicable law; or (d) internal operations only when data (including derivatives) have been aggregated and anonymized.
• No Advertising: We do not use Gmail data for ad targeting or personalization.
• No Unauthorized Transfers: We do not transfer Gmail data except as necessary to provide the app’s features, comply with law, or with your explicit consent.
• Data Handling: Raw Gmail data and any derived data are handled per these requirements.
8. International Transfers
We may process data in the United States and other countries where our providers operate. Where required, we apply appropriate safeguards (e.g., standard contractual clauses).
9. Children
RQM EMAIL APP is not directed to children under 16, and we do not knowingly collect personal data from children under 16.
10. Your Choices & Rights
• Disconnect: You can disconnect at any time via Google: https://myaccount.google.com/permissions.
• Data Access/Deletion: Contact eric@rqmedia.co to request access, correction, export, or deletion of your data. If you are in the EEA/UK/California or other regions with data‑protection laws, you may have additional rights; we will honor them as required by law.
• Scope Minimization: You can choose not to grant Gmail scopes; some features may not work without them.
11. Changes
We may update this Policy. We will post the new version with a “Last Updated” date. Material changes will be communicated via the app or email where feasible.
12. Contact
RQM EMAIL APP — Privacy
eric@rqmedia.co
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2) GOOGLE API LIMITED USE DISCLOSURE (Short-Form Copy)
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RQM EMAIL APP’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We only use Gmail data to provide or improve user‑facing features that are prominent in RQM EMAIL APP; we do not transfer this data except as necessary to provide the app or comply with law; we do not use it for advertising; and we do not allow humans to read it except with your consent, for security purposes, to comply with law, or where aggregated and anonymized for internal operations.
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3) TERMS OF SERVICE
─────────────────────────────────────────────────────────────────1. Acceptance
By accessing or using RQM EMAIL APP, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the app.
2. Eligibility; Google Account
You must have the legal capacity to enter into these Terms and, for Gmail features, a valid Google Account with appropriate permissions.
3. Your Responsibilities
• You will comply with applicable laws and these Terms.
• You will not misuse the service (e.g., send spam, infringe rights, probe or disrupt systems).
• You will maintain the security of your Google Account and devices.
• You are responsible for content you create or send via the app.
4. License & Access
We grant you a limited, revocable, non‑exclusive, non‑transferable license to use the app in accordance with these Terms. We may modify, suspend, or discontinue features at any time.
5. Acceptable Use
You may not:
(a) access data or systems without authorization; (b) resell, sublicense, or reverse‑engineer the service except as permitted by law; (c) use the service to transmit harmful code; (d) use the service for unlawful, harassing, or deceptive purposes; or (e) exceed rate limits or abuse Gmail API policies.
6. Third‑Party Services
The app integrates with Google services and other processors (e.g., hosting, databases). Your use of Google services remains subject to Google’s terms and policies. We are not responsible for third‑party services we do not control.
7. Data; Privacy
Our Privacy Policy (above) explains how we handle your information. By using the app, you consent to those practices.
8. Intellectual Property
We and our licensors own the app and its content (excluding your content). No rights are granted except as set out in these Terms.
9. Disclaimers
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR‑FREE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) USD $100 OR (B) THE AMOUNT YOU PAID (IF ANY) FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
11. Indemnity
You will defend and hold us harmless from claims arising from your misuse of the service or violation of these Terms, except to the extent caused by our breach of these Terms.
12. Suspension & Termination
We may suspend or terminate access if you violate these Terms, harm the service, or if required by law. You may stop using the app at any time. Upon termination, your license ends and we may delete or anonymize data in accordance with the Privacy Policy.
13. Governing Law; Disputes
These Terms are governed by the laws of the State of California, USA, without regard to conflict‑of‑laws rules. Exclusive venue for disputes will be the state or federal courts located in Los Angeles County, California, unless otherwise required by law.
14. Changes to Terms
We may update these Terms; continued use after changes means you accept the updated Terms.
15. Contact
RQM EMAIL APP — Legal
eric@rqmedia.co
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4) DATA DELETION & USER CONTROLS (Quick Instructions Page Copy)
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• Disconnect RQM EMAIL APP from your Google Account at any time: https://myaccount.google.com/permissions
• To request access, correction, export, or deletion of data stored by RQM EMAIL APP, email eric@rqmedia.co. We typically respond within 30 days.
• Deleting the connection removes our ability to access your mailbox. Cached email data (if any) is deleted when no longer necessary for user‑facing features or upon your request, except where retention is required by law or to resolve disputes.
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5) REQUIRED LINKS FOR YOUR SITE NAV
• Support — eric@rqmedia.co.
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